Service Request Ticket - # 13853

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2006 11:17 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010678[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-2.0Ghz
Serial No. 1PZFC11 Location PDR

CPU Unknown


OS Unknown Software MS Publisher 2000 - Liscense for 2002 P0034247, Office XP Pro from P0036451, Adobe Acrobat 5.0(full)P0041415, Pagemaker7 from P0041415, Decoding software for DVD-ROM, NAV2002OEM package, Music Match 6.0 for WIN XP, Dell Picture Studio for WIN XP, Premium Dell Movie Studio

Wired NIC 00:02:B3:9E:D1:66

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 16, 2006 09:27 AM 
done
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Ronni Luchterhand Feb 15, 2006 11:36 AM 
tried again, still no answer
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Ronni Luchterhand Feb 15, 2006 11:31 AM 
tried calling, got audix.  damewared in, he was
logged on just fine
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Courtney Wehner Feb 15, 2006 11:19 AM 
His name is Chris Jones and he is new this term 
to the office. He is located in the ASWOU office. 
his ext. is #88553. He also needs his printer 
hooked up to the same computer. He will be there 
till 1:50p today and Mon and Wed. from 10-2. 
Thanks
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