Service Request Ticket - # 13886

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2006 08:15 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 17, 2006 09:33 AM 
Disabled then enabled the network card. After that
it grabbed a legit ip.
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Andrew Gonzalez Feb 17, 2006 09:23 AM 
going
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Ronni Luchterhand Feb 17, 2006 08:16 AM 
she wasn't able to get internet or network access.
 tried restarting, she had a 169. ip, release
renew gave above error about no DHCP available.  
she's trying another restart and will call us if
it starts working.
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