Service Request Ticket - # 13905

Service Request Information

CONTACT Name Jackson, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2006 12:44 PM
Department Phone 88592
Location Email jacksonh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 20, 2006 04:04 PM 
The printer is now setup under radar and has been
put on both staff machines.
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Brad Dougherty Feb 20, 2006 01:43 PM 
Travis is naming the printer marktwain.wou.edu.
Should be setup in a bit, when that happens I'll
update their TCP/IP ports that they use for the
printer.
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Brad Dougherty Feb 20, 2006 01:38 PM 
Printer hasn't been setup in DNS. here's the mac
address: 08-00-03-09-5d-4f-d5
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Courtney Wehner Feb 20, 2006 12:44 PM 
...but that did not help. You can go anytime. 
Thanks
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