Service Request Ticket - # 13924

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2006 02:01 PM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 28, 2006 08:54 AM 
computer has been renamed to match wou# and is now
on the domain
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Audrey Macken Feb 27, 2006 09:01 AM 
She called back to say that she will be in today 
until 3 or 330, tomorrow 800 to 11 and 130 to 345.
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Brian Smith Feb 27, 2006 08:52 AM 
called and asked her to call the help desk with
some times over the next couple of days that she
will be available.
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Brian Smith Feb 23, 2006 10:59 AM 
I was able to get it to obtain an IP address,
however when trying to log into MASH it states
that it cannot locate the domain.
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Brian Smith Feb 23, 2006 09:01 AM 
on it
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James Varieur Feb 21, 2006 02:08 PM 
she called back says she gets a "DNS error can not
find server."
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James Varieur Feb 21, 2006 02:04 PM 
Error "windows can not connect domain"  She has
tried restarting but has not been able log on to
the net today.
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