Service Request Ticket - # 13937

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2006 09:07 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031193[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224PSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:29:16

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 23, 2006 11:36 AM 
called @ 11:19 then she was not there, I
delievered the machine the files are also backed
up on my H drive so one way or another she will
have her documents.
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Courtney Wehner Feb 23, 2006 11:10 AM 
Karen Willis called and said that Sue is still 
waiting for her computer. You can go anytime 
today to return it, go to Karen;s office and she 
will let you in to Susan's office. Karen is in RA 
101. Thanks
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Brian Smith Feb 23, 2006 08:36 AM 
I have saved her folder in \\cougar\ucs\bsmith2. 
I was unable to get ahold of her this morning, if
you deliver it just have her log on to her H drive
and copy the folders over and show her how to get
into that drive.  We would like her to start
accessing the files on the network drive and not
on the desktop.
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Courtney Wehner Feb 22, 2006 03:43 PM 
She called and said that she had slipped out when 
a tech came by to help her. She said that she 
will be there from 4-5p today.
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Audrey Macken Feb 22, 2006 09:08 AM 
She started it this morning and it froze. She 
tried to restart it 4 times and nothing will show 
on the screen.
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