Service Request Ticket - # 13948

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2006 11:38 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 22, 2006 02:40 PM 
Ran a reg and spyware scan and ran some updates.
She says it isn't happening anymore.
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Courtney Wehner Feb 22, 2006 12:02 PM 
Her computer is now not working either. She said 
that it is not giving her an error message, it 
just won't print.
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Courtney Wehner Feb 22, 2006 11:39 AM 
..to normal and she can continue to write her e-
mail. She will be in her room till 3pm today. 
Thanks
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