Service Request Ticket - # 13950

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2006 11:56 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305080 Location PDR

Model Q2434A Hostname
Notes HP Printer Maint Kit 4300MKA-AEX from P0064534 1-2008(FYI - tech Adam Shin didn't install fuser portion only rollers-fuser was accidently returned as bad-SR24189) Fuser 4300dtn RMA-0101-AEX from P0064803 installed 2-26-08 SR24498 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:A0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Courtney Wehner Feb 22, 2006 11:58 AM 
She said that it woiuld not print and so she 
unplugged it, and tried to restart it and it said 
that it was ready to print, but when someone 
tried to print something, nothing happened. The 
computer lab is full of students who need to 
print, so she is hoping this can be fixed ASAP. 
(this is in the WUC computer lab)Thanks.
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