Service Request Ticket - # 13952

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2006 12:46 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040552[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502221PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866 Playmaker Pro

Wired NIC 00:11:24:6F:A1:E4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 08, 2006 02:42 PM 
Delivered.
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Joe Crowe Mar 08, 2006 01:10 PM 
The MAc is on the floor by the out box.
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Joe Crowe Mar 08, 2006 01:10 PM 
Back and ready to return
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Joe Crowe Feb 28, 2006 01:06 PM 
Mac into repair shop
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Brad Dougherty Feb 22, 2006 01:19 PM 
I checked it out, pressed the internal buttons and
it still wouldn't power on. There is an LED that
lights up on the motherboard when it is plugged in.
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Courtney Wehner Feb 22, 2006 12:48 PM 
Matt Overlin called this in.
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