Service Request Ticket - # 13973

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2006 12:57 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031193[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224PSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:29:16

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 23, 2006 01:45 PM 
Talked her through plugging the network cord into
the jack in the wall. She is able to use the
internet now.
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Jonathan Guillen Feb 23, 2006 12:57 PM 
She says she recently had her PC/harddrive 
repaired and she hasn't tried to do anything yet -
 she would like to know why this cord is 
disconnected.
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