Service Request Ticket - # 13985

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2006 03:31 PM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030417[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 3.0GHz
Serial No. BL0Z141 Location PDR

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office 2003 Pro from P0045604 installed as Office XP PRO

Wired NIC 00:0C:F1:8D:6F:97

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 24, 2006 08:51 AM 
The calander is working now. Going to unflag this.
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Andrew Gonzalez Feb 23, 2006 03:53 PM 
I let Donna know it's a network wide problem.
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Andrew Gonzalez Feb 23, 2006 03:52 PM 
It's a network wide problem. Travis knows about
it. I suppose it will get fixed eventually. In the
meantime I'll close and flag this.
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Audrey Macken Feb 23, 2006 03:32 PM 
She gets a message saying "application error 
java.lang.nulpointer exception", she is unable to 
view day, week settings. She has not noticed 
anyone else in the office having this problem.
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