Service Request Ticket - # 13993

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2006 07:54 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030613[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F8:12

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 24, 2006 08:49 AM 
Calendar system was down for while yesterday, and
early this morning it seems as well. But it
appears to be running fine now. Closing.
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Ronni Luchterhand Feb 24, 2006 08:26 AM 
June Nordahl, and Nan Miller are both unable to 
view the calendar (except in month mode)
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Ronni Luchterhand Feb 24, 2006 08:03 AM 
Cheri Darby also called about the same error, she 
can see some stuff in the month view, but other 
views aren't working.  This problem seems to be 
random, others in her area have a working 
calendar.  Nancy in Public Safety is also having 
a problem.
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Ronni Luchterhand Feb 24, 2006 07:56 AM 
she cannot see the dean's calendar... and needs 
to!
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Ronni Luchterhand Feb 24, 2006 07:56 AM 
calendar is working fine here, had her try 
deleting cookies and temp files, still not 
working.  She said there is a line accross the 
screen and she cannot see appointments.  Email is 
working fine though.
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