Service Request Ticket - # 14005

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2006 01:52 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020580[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. DK3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:61:8D


TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public

Entered by Date Memo
Rick Thompson Feb 28, 2006 01:57 PM
re-ghosted and working well.
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Ronni Luchterhand Feb 27, 2006 11:16 AM
Machine has over 145 different profiles.  I tried
to delete them and it went VERY slowly.  (Over 3
min/profile).  There is no Deep Freeze on the
machine, AOL browser was installed among several
other questionable programs.  It will take several
hours to clean this machine up.  Is there any
chance of just reghosting it?  (I think it is
Ref-36.  The lib staff can lookup if this is
correct.)  Computer is currently locked, you can
just restart it, won't hurt anything.  They have
an "Out of Order" sign on it so it isn't in use. 
Thanks!
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Ronni Luchterhand Feb 27, 2006 10:27 AM
heading over
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James Varieur Feb 25, 2006 01:57 PM
"windows can not log useres profile, disk space 
on c drive is full."   they let it load the 
default and it works but students will not be 
able to print from this machine under default 
user. 
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