Service Request Ticket - # 14017

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2006 01:09 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051015[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. dwjyh91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056345

Wired NIC 00:13:72:B3:68:BA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 28, 2006 09:16 AM 
done
 Add Attachment
Brad Dougherty Feb 27, 2006 05:21 PM 
The machines need printers installed as well.
 Add Attachment
Brad Dougherty Feb 27, 2006 05:11 PM 
Machine was delivered. I forgot to hand off the
memory key so that still needs to be delivered.
When you deliver the key please update the
inventory form and put it in Tricia's box.
 Add Attachment
Brad Dougherty Feb 27, 2006 03:45 PM 
Ghosting the machine right now.
 Add Attachment
Tricia Flaherty Feb 27, 2006 01:10 PM 
machine and monitor will be in tech inbox with 
Setup sheet and accessories, Joanie says there 
may be a student station getting the machine she 
is currently using so ask about trickle down and 
make appropriate inventory changes accordingly
 Add Attachment