Service Request Ticket - # 14019

Service Request Information

CONTACT Name Ikeda, Su   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2006 01:29 PM
Department Phone 88550
Location Email ikedas@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030733[Edit Inv] (opens in a new window) Bldg/Room APSC was SEP 201
Service Tag J3F0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. J3F0Y41 Location UNK

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008

Wired NIC 00:0C:F1:EA:3A:17

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 01, 2006 10:54 AM 
outlook setup.
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Myron Hoeckle (Student) Feb 28, 2006 12:41 PM 
she will call back when ready for outlook.
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Myron Hoeckle (Student) Feb 28, 2006 12:40 PM 
times out... had her make a group with the
students A-M then N-Z so it will be less confusing.
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Myron Hoeckle (Student) Feb 28, 2006 11:34 AM 
talked to travis: "I've never seen a limit but it
sounds like they have a fix for it" since they can
send it when they break it into chunks of students
to send the email.
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Michael Orr Feb 28, 2006 08:38 AM 
User called back in. They have several important
emails which need to be sent out to large numbers
of recipients. They need this problem solved soon.
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Michael Orr Feb 27, 2006 01:30 PM 
She said the email has 200 recipients all of whom
should recieve the email. She thinks this may be
causing the problem. She's using the SEP general
email account.
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