Service Request Ticket - # 14053

Service Request Information

CONTACT Name Heinrich, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2006 08:37 AM
Department Phone 88935
Location Email heinricj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030511[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:50:CE

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 01, 2006 11:23 AM 
done.. again... I think.
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Ronni Luchterhand Mar 01, 2006 10:50 AM 
heading over
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Ronni Luchterhand Mar 01, 2006 09:52 AM 
tried calling, no answer.  I didn't leave an
answer.  I want to know if this is the machine
that continually does this.  VH has a machine that
every few months has this error.  I believe Mike
Ellis was involved the last time it died.  Tried
calling him, also no answer.
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Audrey Macken Mar 01, 2006 08:40 AM 
log on message: "windows cannot connect to the 
domain either because domain controller is shut 
down or not available." She tried restarting the 
computer and it does the same thing. She needs 
her computer as soon as possible because she 
works in catering and has a big order today.
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