Service Request Ticket - # 14065

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2006 02:59 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051015[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. dwjyh91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056345

Wired NIC 00:13:72:B3:68:BA

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 01, 2006 03:03 PM 
I Damewared into her machine and had her try to
re-create the problem. She was able to get in
without any issues. Probably some banner glitch.
Completed.
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Courtney Wehner Mar 01, 2006 03:00 PM 
All the other computers in the office are working 
just fine. She said that it is a new computer and 
thinks that could be the problem. You cna go in 
anytime she said. Thanks
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