Service Request Ticket - # 14108

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2006 02:22 PM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GMHJ141 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0C:F1:8C:35:89

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 06, 2006 01:38 PM 
I just installed SPSS 13. It's working now.
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Brad Dougherty Mar 06, 2006 12:38 PM 
She called and said it would be fine for somebody
to remote connect to her machine to reinstall the
new SPSS. She asked that we turn her computer off
when we are finished.
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Brad Dougherty Mar 06, 2006 12:10 PM 
Her phone continues to forward to her voice mail.
I left her another message.
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Brad Dougherty Mar 06, 2006 11:29 AM 
Called and left a message.
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Chris Woolston Mar 06, 2006 07:26 AM 
Said to let Brad know that she'll be in her 
office from noon to 2pm today.
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Brad Dougherty Mar 03, 2006 04:50 PM 
Called and left a message.
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Ronni Luchterhand Mar 03, 2006 02:22 PM 
error also says license is expired
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