Service Request Ticket - # 14140

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2006 01:53 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040752[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120FZPNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, FileMaker Pro 8 from P0056071

Wired NIC 00:11:24:71:4F:22

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Michael Orr Mar 06, 2006 01:55 PM 
He rebooted again and the problem was resolved.
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Michael Orr Mar 06, 2006 01:53 PM 
He's rebooted and the address book is still 
giving him server configuration errors. He said 
he'd called in before but didn't have a ticket 
number and I couldn't find it in the list.
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