Service Request Ticket - # 14157

Service Request Information

CONTACT Name Harvey Horning, Christine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2006 01:36 PM
Department Criminal Justice Phone 89712
Location Email harveyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010831[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500, Pentium 4-1.8Ghz
Serial No. 8PXBK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP Pro from P0037777

Wired NIC 00:02:B3:AA:F8:24

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 08, 2006 10:12 AM 
new power cord the machine is up and running.
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Myron Hoeckle (Student) Mar 08, 2006 09:58 AM 
the machine boots in the tech area.
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Brian Smith Mar 08, 2006 09:55 AM 
It was not turning on in her office, but did turn
on when I brought it back to 007.  I would suggest
bringing another power cable when it gets taken back.
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Brian Smith Mar 08, 2006 09:37 AM 
on it
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Brian Smith Mar 08, 2006 08:45 AM 
called and left a message asking for some times
that she will be available for us to look at the
machine.
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James Varieur Mar 07, 2006 02:06 PM 
Her computer shut off. Monitor is still has power 
to it. Her computer is dead...It is plugged in as 
far as she can tell.
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