Service Request Ticket

Service Request Information

CONTACT	Name	Rhoads, Judith	Date	Mar 08, 2006 11:32 AM
	Department	College of Education	Phone	88283
	Location		Email	rhoadsj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040648 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
	Serial No.	4TH8Z61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office PRO 2003 from P0051751, Filemaker Pro 9 from P0063719, Dreamweaver Cs3 WIN from P0063719
	Wired NIC	00:11:43:DD:14:21

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Brad Dougherty	Mar 08, 2006 01:25 PM	She'll be on campus tomorrow at 9am. Call her then.	Add Attachment
Brad Dougherty	Mar 08, 2006 01:25 PM	In TWO of her documents she is experiencing this problem. Each document contains a column in a table that has the formatting set to "HTML Markup". She is convinced that it is a computer related problem and that she did not set any kind of formatting in the problem cells.	Add Attachment
Courtney Wehner	Mar 08, 2006 12:48 PM	SHe called back and said that it was fixed for a minute and now it in HTML format again. SHe needs this for class in one hour. THanks	Add Attachment
Ronni Luchterhand	Mar 08, 2006 12:09 PM	fixed and left note on desktop	Add Attachment
Courtney Wehner	Mar 08, 2006 11:34 AM	Even older saved documents have been changed to the HTML format. She cannot reverse it she said. SHe needs this fixed soon because she was working on something for one of her classes. Thanks	Add Attachment