Service Request Ticket - # 14210

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2006 01:40 PM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040976[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. BG42P71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4E:D8


Wireless NIC 00:12:F0:87:A4:88

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Andrew Gonzalez Mar 14, 2006 02:15 PM 
Well it was working he just didn't call back.
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Brad Dougherty Mar 10, 2006 02:31 PM 
I called and told him to check and see if the
wireless antenna was enabled. He said he would
call back with the result.
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Ronni Luchterhand Mar 10, 2006 01:41 PM 
Laptop is located media services, 208.
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