Service Request Ticket - # 14239

Service Request Information

CONTACT Name Mood, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2006 08:09 AM
Department ASWOU Phone 88303
Location Email moodk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010671[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4- 1.6Ghz
Serial No. C0HVB11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP from P0036451 upgraded to O ffice 2003 Pro from P0055932 1-2006,

Wired NIC 00:02:B3:9D:1A:54

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 14, 2006 08:50 AM 
fixed
 Add Attachment
Michael Orr Mar 14, 2006 08:10 AM 
She said she's rebooted as well as closing all IE
windows and trying again and it's still loading a
blank page. She's trying to use the new banner.
 Add Attachment