Service Request Ticket - # 14248

Service Request Information

CONTACT Name Kurz, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2006 10:30 AM
Department Facilities Services Phone 88079
Location Email kurzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030602[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FA:3A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Courtney Wehner Apr 12, 2006 08:21 AM 
He called back and is really hoping that the two 
error messages do not open while he logs onto 
Banner everytime. If this is something he has to 
live with then he said ok he said. But he justs 
wants to know either way. Thanks
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Andrew Gonzalez Mar 14, 2006 02:32 PM 
Got a hold of him. He wanted to know if it was
normal for a couple messages to come up while
opening banner. I told they are going to pop up
but it shouldn't effect the way banner runs.
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Andrew Gonzalez Mar 14, 2006 01:52 PM 
Called. Left a VM asking for a time he'd be available.
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Michael Orr Mar 14, 2006 10:31 AM 
After downloading the JRE and installing it from
desktop he's able to get into Banner, but it gives
him these two error boxes every time. He's
wondering if there's a way to get rid of these.
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