Service Request Ticket - # 14257

Service Request Information

CONTACT Name Wright, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2006 02:30 PM
Department Education & Leadership Phone 88330
Location Email wrightd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030753[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1WC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1A:E8

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 15, 2006 02:44 PM 
I removed yahoo toolbar and a adware POS
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Joe Crowe Mar 15, 2006 02:44 PM 
Most of his email issues were due to a poor res
size for his display.
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Brian Smith Mar 15, 2006 08:36 AM 
I left a voicemail asking for some times that he
will be available.
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James Varieur Mar 14, 2006 02:31 PM 
 He also has e-mail concerns, he sasy  when he 
clicks on send  it  freeze, when he clicks adress 
book he can not select contacts and it may also 
freeze. He has to turn the computer off to get 
unfrozen.
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