Service Request Ticket - # 14277

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2006 10:09 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 15, 2006 12:31 PM 
returned
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Ronni Luchterhand Mar 15, 2006 12:14 PM 
can't get it to replicate problem. returning it to lab
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Ronni Luchterhand Mar 15, 2006 10:50 AM 
brought it back, ran HD diagnostic came back
passed.  cannot login, none of our pws work and
domain cannot be found.  Computer is still on my
desk (might have to ghost it...)
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Ronni Luchterhand Mar 15, 2006 10:20 AM 
heading over
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Ronni Luchterhand Mar 15, 2006 10:19 AM 
20050138[Edit Inv] -- computer in lab making weird noises.
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Ronni Luchterhand Mar 15, 2006 10:17 AM 
20050032[Edit Inv] is thin client.  Putting on seperate
request so we can forward it to the correct person.
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Audrey Macken Mar 15, 2006 10:11 AM 
The first computer is in the downstairs lab and a 
student contacted Angie saying it was making a 
bunch of weird noises and wouldn't stop. The thin 
client has a gray screen that will not go away.
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