Service Request Ticket - # 14279

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2006 10:18 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050032[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD044830403 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:DC:48

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact tdknabe@wou.edu 88925

Tracking

Entered by Date Memo
Troy Knabe
Email

Public
Entered by Date Memo
Troy Knabe Mar 16, 2006 02:57 PM 
the last 4 of the mac as dc-48 not 9b-5a
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Myron Hoeckle (Student) Mar 16, 2006 11:13 AM 
MAC: 00-03-BA-8B-9B-5A
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Myron Hoeckle (Student) Mar 16, 2006 11:12 AM 
..... this is still not done. angie asked me about it.
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Courtney Wehner Mar 16, 2006 10:45 AM 
She called back and said that the thin client is 
still showing a grey screen and has been for 
about a week now.
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