Service Request Ticket - # 14283

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2006 12:29 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030496[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 44RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:45:D9

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 15, 2006 12:47 PM 
remoted to the and NPF, and they were "in" banner
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Courtney Wehner Mar 15, 2006 12:32 PM 
..it would not let her.  There was no error 
message, and I told her she needed to shut down 
all IE windows and then restart, but she said 
that it never said it downloaded and all she got 
on the screen were a bunch of Microsoft pictures.
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