Service Request Ticket - # 14296

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2006 09:28 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010687[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0036602; Dimension 8200, Pentium 4-2.0Ghz
Serial No. DC8TC11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP Pro from P0036717, Macromedia Flash and Dreamweaver MX from P0041412,Flash and Dreamweaver MX 2004 Upgrade from P0044393, Extenssis Portflio 6 from P0040999 moved to W#20040951 12-2005, Adobe Acrobat 5.0 from P0041415

Wired NIC 00:02:B3:61:9D:47

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 16, 2006 04:12 PM 
hooked up and working
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Ronni Luchterhand Mar 16, 2006 04:04 PM 
heading over w/cables
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Joan Guralnick Mar 16, 2006 09:29 AM 
This machine is used all of the time but Denise 
was told today that the cable has been missing 
for a couple of weeks.
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