Computer delivered. She still has the tin client.
It'll get picked up in a day or two.

she would like to have it delivered tomorrow
morning. between 8:00-10:00 am . leave the thin
client there so she can have it if this goes down
again.

Kim called at 12:30 PM saying she had completed 
all the work she could without her computer but 
now she is unable to do anything and needs a 
thing client ASAP. Says she has been waiting for 
4 hours.

We swapped the power supply out. It ran for
several hours without a problem. Machine has been
delivered.

I delivered a thin client and brought back her
machine. I'm taking a look at it now.

She called again and sasy it is original problem, 
it is quiter, fan sputters a little, maybe runs 
for a minute  and then turns off.  
She makes it sound like it is something that must 
be worked on right away.

Kim called and says the computer is doing the 
exact same thing it was doing before.

The processor is overheating. Joe and I think its
bad so he's going to order a new one. The
processor should be in before Tuesday. I called
her and let her know that she should have her
machine back on Tuesday at the latest.

she was walked through some power settings before 
by someone at service request and those changes 
don't seem to be affecting this problem.  It 
happens while she is working as well as when she 
walks away from computer.  There is no error or 
warning msg it just simple turns off and front 
light goes from green steady to orange flashing.  
She mentioned very loud fan noise as well