Service Request Ticket - # 14301

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2006 10:42 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020265[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0039084; Color LaserJet 4600DTN
Serial No. SJPAKF12113 Location PDR

Model C9662A#ABA Hostname
Notes 17PPM Ink/Toner Refill

Wired NIC 00:01:E6:85:EE:E6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 17, 2006 09:58 AM 
Michele Burke called back...  the print que is
clogged.  (Third day it has happened) there are 9
jobs sitting in the que and they have no way to
cancel them.  She would like the print que cleared.
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Courtney Wehner Mar 16, 2006 10:43 AM 
It is the only printer in the library. They said 
they think that it can be fixed online??  Thanks
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