Service Request Ticket - # 14306

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2006 01:05 PM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:37:7A

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 20, 2006 08:25 AM 
done
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Brian Smith Mar 20, 2006 08:17 AM 
on it
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Brad Dougherty Mar 17, 2006 02:06 PM 
I called and eventually was forwarded to John
Rector who told me to call back later.
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Jonathan Guillen Mar 16, 2006 01:06 PM 
Followed support instructions given by Michael 
Orr, but problem does not seem to be resolved. 
User reports an error when trying to access new 
Banner system after saving to desktop and running 
JVM installation application.
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