Service Request Ticket - # 14309

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2006 02:34 PM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010705[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. HGT7F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073,MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:A6:76:E1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 17, 2006 04:03 PM 
Done.
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Brad Dougherty Mar 17, 2006 02:44 PM 
hue is actually called optics which he is already
hooked up to. he is, however, is getting some
strange errors that I am not familliar with on Tank.
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Jonathan Guillen Mar 16, 2006 02:34 PM 
User receives error "could not get device id" 
when trying to print to Tank, and needs to have 
his machine set up to print to Hue.
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