Service Request Ticket - # 14334

Service Request Information

CONTACT Name McGuire, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2006 01:44 PM
Department Business Services Phone 88284
Location Email mcguirel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031446[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. susgns40088 Location PDR

Model Q2428A#ABA Hostname pop-ad-4200dtn.wou.edu
Notes Duplex; additional 500 sheet tray MAINT REPAIR: Maint kit for LJ4200 from P0088910 installed MARCH2013 on SR49725, LJ 4200 Transfer roller from P0092613 installed Nov 2013 on SR52408, LJ 4200 Maint Kit 110V refurb #Q2429A EXCHfrom P0096424 JAN2015 SR55779, HP LJ 4200 MaintKit#Q2429A(EXCHG) P0099752 SR58995 JAN2016 IP:140.211.117.21; PRINT MAINT: HP LaserJet 4200 Maintenance Kit #Q2429A, P0102302, OCT2016, SR61545 Ink/Toner Refill

Wired NIC 00:30:6E:FE:C7:12

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 17, 2006 03:07 PM 
she called back and said it isn't working again.
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Brad Dougherty Mar 17, 2006 02:17 PM 
I walked over and Lyn said she had moved the trays
around and said that is has been working since.
Task Closed.
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Ronni Luchterhand Mar 17, 2006 01:45 PM 
would like us to send someone to take a look at
it.  they removed the tray to print from the
others but replaced the tray and it is still
flashing.  They will remove the tray so that they
can use it till we  can get there.
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