Service Request Ticket - # 14367

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2006 07:58 AM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030613[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F8:12


TECHS Submitted by Chris Woolston Contact cwoolst@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Mar 21, 2006 12:52 PM
Hello,
 
Sun is aware of the recurring event problem with
the calendar system.
 
There is however a way around this problem, you
can use the old interface.
 
sundown.wou.edu:82 
 
This link above will take you to that interface
where the bug is non-existent.
 
 
Any questions, problems or concerns you can E-mail
Myself directly or you can call/ E-mail the
Service Request Desk (838-8925)/ucshelpdesk@wou.edu
 
Thanks,
 
 
Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
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Chris Woolston Mar 21, 2006 08:00 AM
This seems to be a slight recuring problem I 
recieved another phone call about this yesterday 
morning. Alex said it might be the selected 
server on the peripherals, we changed it a while 
back and some people were having troubles then.
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