Service Request Ticket - # 14368

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2006 08:12 AM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 21, 2006 11:48 AM 
Hello,

Sun is aware of the recurring event problem with
the calendar system.

There is however a way around this problem, you
can use the old interface.

sundown.wou.edu:82 

This link above will take you to that interface
where the bug is non-existent.


Any questions, problems or concerns you can E-mail
Myself directly or you can call/ E-mail the
Service Request Desk (838-8925)/ucshelpdesk@wou.edu

Thanks,


Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
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Michael Orr Mar 21, 2006 08:13 AM 
Usually the problem will arise for one day and
then go away and come back later. In this case the
problem's been going on for two days now.
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Michael Orr Mar 21, 2006 08:13 AM 
She said it's not dependant on which computer
she's using. She's tried on numerous computers and
the problem manifests the same on all.
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