Service Request Ticket - # 14391

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2006 03:51 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020469[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag CMJ1B21 Description PO: P0040981; Dimension 4550, P4 at 2.0GHz
Serial No. CMJ1B21 Location ITC Fee Payment

CPU Pentium 4-2.0GHz


OS Software Microsoft Office XP from P0040979, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 moved to W#20050990

Wired NIC 00:07:E9:D2:22:9F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Mar 23, 2006 02:59 PM 
Installed on Susan's and upgraded Crystal's. Done
wit dis.
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Brad Dougherty Mar 22, 2006 02:45 PM 
Randy's machine is done.
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Brad Dougherty Mar 22, 2006 12:51 PM 
Here's a cleaned up version of Tricia's post:
Dragon Naturally Speaking Medical v8.0 #A709A-F00-
8.0 from P0056567 for 


Susan Rosen, SHC105? W#20020469[Edit Inv]
S#A709A-F00-8Z80-K1KV-N4 and 

Randy Boespflug, SHC120 W#20050991[Edit Inv]
S#A709A-F00-9897- MHHU-T6 



Dragon Naturally Speaking Medical v8.0 (UPGRADE)
#A789A-RC8-8.0 from P0056567 Crystal Beahm, SHC113
W#20050315[Edit Inv] S#A789A-RC8-W709-DK3V-MP 



NOTE: Previous version must be on computer for
upgrade to run This was purchase as an upgrade to
V6 Medical Suite from P0038737 Installs are at
T:\Dragon Naturally Speaking\8.0- Medical Edition
and there will be manuals and headset/microphone
sets with invoice in TECH inbox that need to go to
SHC(FYI upgrade does not come with headset)
Add Attachment
Tricia Flaherty Mar 21, 2006 03:58 PM 
Dragon Naturally Speaking Medical v8.0 #A709A-F00-
8.0 from P0056567 for Susan Rosen, SHC105?
W#20020469[Edit Inv] S#A709A-F00-8Z80-K1KV-N4 and Randy 
Boespflug, SHC120 W#20050991[Edit Inv] S#A709A-F00-9897-
MHHU-T6
Dragon Naturally Speaking Medical v8.0 (UPGRADE) 
#A789A-RC8-8.0 from P0056567 Crystal Beahm, 
SHC113 W#20050315[Edit Inv] S#A789A-RC8-W709-DK3V-MP
NOTE: Previous version must be on computer for 
upgrade to run
This was purchase as an upgrade to V6 Medical 
Suite from P0038737
Installs are at T:\Dragon Naturally Speaking\8.0-
Medical Edition and there will be manuals and 
headset/microphone sets with invoice in TECH 
inbox that need to go to SHC(FYI upgrade does not 
come with headset)
 Add Attachment