Service Request Ticket - # 14392

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2006 03:52 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040918[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 8Z6QM71 Description Inspiron 6000, 1.60 GHz, 2MB Cache, 533MHz FSB
Serial No. 8Z6QM71 Location

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053152 moved to W#20050200(swap)

Wired NIC 00:12:3F:D1:EA:37


Wireless NIC 00:12:F0:87:6D:75

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 22, 2006 12:24 PM 
FIXED, WOOOOOOT!!!!
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Ronni Luchterhand Mar 22, 2006 11:39 AM 
heading back over
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Ronni Luchterhand Mar 22, 2006 11:18 AM 
she wasn't in...  will call us when out of meeting
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Ronni Luchterhand Mar 22, 2006 11:12 AM 
heading over
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Brian Smith Mar 22, 2006 09:29 AM 
stephanie was not available (and she took her lap
top) when I went to fix her banner problem.  She
should be back after 11 today.
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James Varieur Mar 21, 2006 03:57 PM 
Julie Harding calld in for Stephanie, she says it 
comes up with somone elses log in.  I know that 
is probably not much help but that is all she 
knew about it.
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