Service Request Ticket - # 14398

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2006 07:57 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030851[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D4F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:E2

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Mar 23, 2006 03:05 PM 
Had her disconnect all network drives, logout and
log in. The error didn't come up again.
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Courtney Wehner Mar 23, 2006 11:46 AM 
She called back and said that she is in today 
till 3:30 or 4 and tomorrow from 9-3.
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Ronni Luchterhand Mar 22, 2006 11:26 AM 
called and left message to get times available
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Adam Bates Mar 21, 2006 07:58 PM 
She emailed me a screen shot of the error 
message, not sure if you need but I forwarded it 
to Joe.
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