Service Request Ticket - # 14399

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2006 07:52 AM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GMHJ141 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0C:F1:8C:35:89

TECHS Submitted by Chris Woolston Contact cwoolst@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 22, 2006 08:59 AM 
i rebooted and was able to log in as administrator
and as myself, if it continues to be a problem
then it is most likely a profile thing.  (The
problem is not a mouse problem, basically when I
got there, the screen was just the background and
a mouse cursor.  No icons or start bar.)
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Brian Smith Mar 22, 2006 08:30 AM 
going to take a look
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Chris Woolston Mar 22, 2006 07:53 AM 
Said she has a meeting at 8 and one at 10. Said 
it would be o.k. to fix her computer if she isn't 
there.
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