Service Request Ticket - # 14403

Service Request Information

CONTACT Name Courtney, Arlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2006 09:38 AM
Department Natural Science/ Chemistry Phone 88207
Location Email courtna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030366[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1LS2Q31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003 from P0044993 installed as office XP Pro, transfered to W#20090571 MAy 2010 SonicFire Pro 3.1 Bundle includes Full spectrum and Contemporary Insights audio palette, Adobe Photoshop Elements v4 from P0056366 Adobe Premiere Elements v2 from P0056366, ID of Organic Compoundsv1.8(Trinity Software) from P0056708, Adobe CS3 Master Collection from P0066182

Wired NIC 00:07:E9:3C:D5:0F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Jun 28, 2006 02:21 PM 
The mash password is in memorium to a saluting 
dead dog
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Joan Guralnick Jun 28, 2006 02:01 PM 
She now has been added to Mash.  Also the local 
machine login in is her full name and the 
password is the same as her old laptop.
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Joan Guralnick Jun 28, 2006 11:42 AM 
Completed!
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Joan Guralnick Apr 04, 2006 03:29 PM 
I dropped a WOU CD off to her mailbox per her 
request.
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Joan Guralnick Apr 03, 2006 10:34 AM 
These have been installed on her laptop. She 
will let me know when she is available to 
install them on her desktop.
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Brad Dougherty Mar 22, 2006 12:55 PM 
I gave her a call and she said that she would like
to have this done when Joan comes over to help her
set up her laptop next week.
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Tricia Flaherty Mar 22, 2006 09:49 AM 
Please take a look at Service Request 14381 
regarding a newer personal laptop she is getting 
very soon so where her 80/20 install goes in the 
end may change but still proceed with desktop 
install as normal
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Tricia Flaherty Mar 22, 2006 09:40 AM 
They have purchased these two licenses:
Adobe Photoshop Elements v4 from Poo56366
Adobe Premiere Elements v2 from P0056366
They are out on the T: drive.  She can have them 
on both Desktop(20030366) and laptop(2000639) per 
80/20 rule for software
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