Service Request Ticket - # 14412

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2006 03:42 PM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010668[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description IBOOK, G4-600mhz laptop
Serial No. UV208076ME1 Location

CPU Unknown


OS Unknown Software Office 2001 from P0036379
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 30, 2006 11:52 AM 
delivered.
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Myron Hoeckle (Student) Mar 28, 2006 04:22 PM 
its in the tech out box.
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Myron Hoeckle (Student) Mar 28, 2006 02:31 PM 
headed over no one was there.
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Myron Hoeckle (Student) Mar 28, 2006 02:24 PM 
she will need to log in until she takes it anywhere.
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Brad Dougherty Mar 27, 2006 01:48 PM 
Joe got it to boot into OSX. I'm installing
updates on it right now.
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Brian Smith Mar 24, 2006 04:53 PM 
it gets errors when we try to put OSX on it.
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Joe Crowe Mar 24, 2006 02:37 PM 
It's imaging now...
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Brad Dougherty Mar 24, 2006 01:35 PM 
She is putting a purchase request in for OS 10.4.
Joe or I will be installing that today.
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Myron Hoeckle (Student) Mar 23, 2006 05:01 PM 
machine is just chilling at the blue screen.
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Joe Crowe Mar 22, 2006 03:59 PM 
Without her buying licesnes...just run all
applicable updates.
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Courtney Wehner Mar 22, 2006 03:43 PM 
She has the laptop in her office. Thanks
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