Service Request Ticket - # 14429

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2006 01:58 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030790[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Contribute 3 with CPS from P0056987, Adobe Acrobat Pro v7 from P0058417, DYMO labelwriter 400 v7.6 software from P0059975

Wired NIC 00:0C:F1:EA:02:6B

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 23, 2006 02:33 PM 
Hello,
 
Sun is aware of the recurring event problem with
the calendar system.
 
There is however a way around this problem, you
can use the old interface.
 
sundown.wou.edu:82
 
This link above will take you to that interface
where the bug is non-existent.
 
 
Any questions, problems or concerns you can E-mail
Myself directly or you can call/ E-mail the
Service Request Desk (838-8925)/ucshelpdesk@wou.edu
 
Thanks,
 
 
Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
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Jonathan Guillen Mar 23, 2006 01:59 PM 
She says this is the second time this has 
happened this week, and that it was fixed the 
first time, but has come back again.
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