Service Request Ticket - # 14438

Service Request Information

CONTACT Name Neideigh (Beahm), Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2006 09:29 AM
Department Student Health & Counseling Center Phone 88313
Location Email beahmc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050315[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. HZ5R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054329, Dragon Naturally Speaking Medical v8.0 (UPGRADE) #A789A-RC8-8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:97:16:C3

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 24, 2006 01:23 PM 
Done.
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Ronni Luchterhand Mar 24, 2006 09:30 AM 
She won't be in next week and would like this done
today.  The only time she won't be in is 12-1 (lunch)
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Ronni Luchterhand Mar 24, 2006 09:30 AM 
She said someone (ahehm, Andy!) came over to work
on it yesterday (just updates) and now it isn't
working at all.  Gives error: The feature you are
trying to use is on a network resource that is
unavailable.
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