Service Request Ticket - # 14459

Service Request Information

CONTACT Name Hansen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2006 08:37 AM
Department The Research Institute Phone 88820
Location Email hansenjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact cwehner05@wou.edu 88925

Tracking

Entered by Date Memo
Courtney Wehner
Email

Public
Entered by Date Memo
Joan Guralnick Mar 30, 2006 09:48 AM 
Shawn brought over a hard copy of his contacts 
and Courtney is entering them into Outlook.
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Courtney Wehner Mar 30, 2006 08:07 AM 
Call him first!
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Courtney Wehner Mar 30, 2006 08:04 AM 
He called back and said that this is something 
that he needs today! It is very important, 
nothing has gotten better and he is really 
worried because he has e-mails that he needs to 
send out yesterday. And I am not being pushy one 
just to let you know:) Thanks
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Joe Crowe Mar 28, 2006 05:54 PM 
Nothing has changed that I am aware of...if so,
can you let him know.  If not (and won't this
week) please email me so that I can touch base
with him.
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Michael Orr Mar 28, 2006 08:37 AM 
He said that Joe said he had to consult someone
here at UCS to fix the problem. He just wanted to
know where things were at and if he needed to do
anything.
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