Service Request Ticket - # 14467

Service Request Information

CONTACT Name Avery Valentine, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2006 02:12 PM
Department Upward Bound Phone 88061
Location Email averyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 2420dn printer - B/W laser #Q5959A#ABA
Serial No. SCNGKK52819 Location PDR

Model Q5959A Hostname
Notes 2 paper trays, duplexing, 28ppm, 1200X1200 dpi, 75000 pages per month PRINTER MAINT: LJ 2420 Maintenance Kit from P0092556 NOV2013 SR52317; HP LJ 2420 Pickup Roller from VISA2013003986 MAY2014 SR53536; Ink/Toner Refill

Wired NIC 00:14:38:95:87:FB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 07, 2006 11:55 AM 
they will call when the jack is setup so we cna do
individual setups
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Ronni Luchterhand Apr 07, 2006 10:30 AM 
they're getting a new jack put in for the printer.
 need to fix/reinstall correct drivers before they
can use it
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Ronni Luchterhand Apr 07, 2006 09:52 AM 
taking it over
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Ronni Luchterhand Apr 07, 2006 09:38 AM 
getting it setup on radar...
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Ronni Luchterhand Apr 07, 2006 08:39 AM 
recieved email from Gary Dukes...  here are the
WOU#s 20030734--
20030735--
20030699--
20030141--
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Ronni Luchterhand Apr 05, 2006 08:13 AM 
called her, she is going to get the information
and email it to me
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Tricia Flaherty Mar 28, 2006 02:15 PM 
Debbie Diehm in VP of Student Affairs office 
ordered a Laser printer for 4 computers in Upward 
Bound Office...Debbie's audix says she is gone 
until April 3rd and I could not find a secoundary 
contact in Upward Bound so I'm not sure were they 
would likethis to go.  It is plugged into network 
on inventory workbench and has config sheet on it 
as it is a networked printer
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