Service Request Ticket

Service Request Information

CONTACT	Name	Tripp, Carol	Date	Mar 29, 2006 11:01 AM
	Department		Phone	88882
	Location		Email	trippc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20020704 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	2G55X21	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0
	Wired NIC	00:07:E9:78:14:7E

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	agonzal@wou.edu	88925

Entered by	Date	Memo
Andrew Gonzalez			Email Public
Entered by	Date	Memo
Andrew Gonzalez	Apr 03, 2006 04:43 PM	Gave her a call. She said she forgot the message was normal behavior. When she clicks 'ok' the program loads and operates fine. She said to just ignore this. That works for me.	Add Attachment
Brad Dougherty	Apr 03, 2006 11:34 AM	I called. She said she was in a meeting and that she would call back when she was available.	Add Attachment
Courtney Wehner	Mar 29, 2006 11:07 AM	"Directory Name Invaled C:/program files/efi print messanger/digital storefront/tornadoo.exe" This is what showed when they tried using it after they installed the program.	Add Attachment