Service Request Ticket - # 14499

Service Request Information

CONTACT Name Allen, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2006 02:38 PM
Department Disability Access Services Phone 88549
Location Email allenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030859[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BPC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, ABBYY FineReader Pro v8 and PDF Transformer from P0058354, Jaws Pro v7 upgrade, Magic Pro v10 upgrade and Wynn Wizard v5 upgrade all from P0058376, Text Aloud v2.0 from ?(see text file)

Wired NIC 00:0C:F1:E9:FF:A3

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Mar 30, 2006 03:19 PM 
"File Open Exception: The server threw an
exception"  removed some pics and gave a file too
large error.  He's going to try splitting the doc.
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Jonathan Guillen Mar 30, 2006 02:38 PM 
User said that a tech came by to fix a different 
error eariler, but this is a new error.
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