Service Request Ticket - # 14506

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2006 04:40 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040818[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800 Notebook Intel Pentium M with 15.4 WUXGA with Advanced Port Replicator and monitor stand
Serial No. 966Y771 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office Pro 2003 from P0052260

Wired NIC 00:11:43:70:36:B3


Wireless NIC 00:0B:7D:1E:AE:CB

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 03, 2006 05:10 PM 
fixed.
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Courtney Wehner Apr 03, 2006 01:44 PM 
His WOU# is 20040818[Edit Inv]
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Brian Smith Mar 31, 2006 03:10 PM 
called and no answer.  We need a WOU# and the
computer must be on in order to remote into it.
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Audrey Macken Mar 30, 2006 04:41 PM 
When he clicks on the 'new' login it says, 'if 
this login does not work, call UCS'. It doesn't 
work, so he called.
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