Service Request Ticket - # 14512

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2006 09:24 AM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030472[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. CC5T741 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0046146 installed as Office XP Pro, Acrobat Pro v6.0 from P0046293 transfer to W#20070865

Wired NIC 00:90:27:14:B9:BF

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 31, 2006 03:05 PM 
called but did not get an answer. I damewared in
and it works now.
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Ronni Luchterhand Mar 31, 2006 09:24 AM 
Cannot get Banner to load because she cannot get 
the Java applet (update) to install.  She does 
need this done today because she is unable to do 
the majority of her work without it.
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