Service Request Ticket - # 14517

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2006 01:20 PM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040366[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:77:91

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 31, 2006 04:15 PM 
fixed
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Ronni Luchterhand Mar 31, 2006 01:21 PM 
they say that its not supposed to come up with a 
login, it should go directly to WOU homepage.  
Also, they cannot cancel it.  Have tried a 
restart (unplug power, plug back in) and it still 
is asking for username and password.
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